Website terms of use
This website is operated by iVerifi IAM Private Limited to describe its products, iVerifi and iKarmik. By using it you agree to these website terms. Please do not misuse the site, attempt to disrupt it, or use its content in a misleading way.
Content here is general information about our products and may change without notice. Screens, records, names and figures shown in product illustrations are examples, not real people or transactions.
Nothing on this website is an offer or a contract. Use of the iVerifi platform is governed by the Platform Terms of Service below, and iKarmik engagements by the agreement signed with each customer.
The iVerifi and iKarmik names, logos and the content of this website belong to iVerifi IAM Private Limited. You may link to the site and quote it with attribution; please ask before reusing logos or substantial content.
We work to keep this website accurate and available, but it is provided “as is”. To the extent permitted by law, we are not liable for losses arising from reliance on general website content or from links to third-party sites.
These website terms are governed by the laws of India, with jurisdiction of the competent courts in Indore, Madhya Pradesh.
iVerifi platform · Terms of Service, updated 10 April 2026
"iVerifi" means iVerifi IAM Private Limited, CIN: U62099MP2023PTC066602, a DPIIT-recognised startup registered under the Companies Act, 2013, India.
"Platform" means the iVerifi digital identity verification and KYC authentication SaaS platform, including all APIs, dashboards, and associated services.
"Subscriber" means any business entity (including hotels, hospitality establishments, co-living operators, educational institutions, corporate offices, or any other organisation) that registers for and accesses the Platform.
"Guest" or "End User" means the individual whose identity is verified through the Platform on behalf of the Subscriber.
"Subscription Plan" means the tier of access and credit allocation selected by the Subscriber at the time of registration.
"Credits" means the unit of consumption for identity verification transactions; one Credit = one verification transaction.
"DPDP Act" means the Digital Personal Data Protection Act, 2023 (India) and all rules made thereunder.
These Terms constitute a binding legal agreement upon electronic acceptance. Acceptance occurs by checking the confirmation checkbox and clicking "I Accept" during signup, or by accessing the Platform following registration.
Electronic acceptance is valid and enforceable under Section 10A of the Information Technology Act, 2000 and the Indian Contract Act, 1872. No wet-ink signature is required.
The individual completing registration warrants that they are authorised to bind the Subscriber entity to these Terms.
Access to the Platform is provided under the Subscription Plan selected at the time of registration. Subscription details including plan tier, included Credits, overage rates, and billing cycle are as displayed on the iVerifi pricing page at the time of signup and in the order confirmation sent to the Subscriber's registered email address.
iVerifi reserves the right to revise pricing and plan structures with thirty (30) days' prior written notice. Continued use after the notice period constitutes acceptance of revised terms.
Credits are non-transferable and non-refundable. Unused Credits expire at the end of each billing cycle unless otherwise specified in the Subscriber's plan.
All fees are in Indian Rupees (INR) and are subject to applicable GST.
Subscriptions are billed in advance per the selected billing cycle (monthly or annual). Overage Credits are billed at the end of each monthly cycle. Invoices are issued electronically to the registered email address.
In the event of payment failure, iVerifi may suspend Platform access with forty-eight (48) hours' notice. Access is restored upon successful payment.
Billing disputes must be raised within fifteen (15) days of the invoice date.
The Subscriber may use the Platform solely to verify the identity of its guests, visitors, residents, employees, or other authorised individuals in compliance with applicable laws.
The Subscriber agrees to:
The Subscriber shall not:
iVerifi shall provide the Platform with commercially reasonable availability, targeting 99.5% monthly uptime excluding scheduled maintenance.
iVerifi shall process Guest identity data solely for the purpose of identity verification and shall not sell, share, or use such data beyond the defined service scope.
iVerifi shall maintain appropriate technical and organisational security measures consistent with its ISO 27001:2022 information security management framework.
iVerifi shall notify the Subscriber of any Personal Data Breach affecting the Subscriber's Guests within twenty-four (24) hours of becoming aware.
Role of parties: For Guest identity verification, the Subscriber acts as the Data Fiduciary and iVerifi acts as the Data Processor, processing personal data on behalf of and under the instructions of the Subscriber, in accordance with the DPDP Act 2023.
The Subscriber, as Data Fiduciary, is responsible for obtaining valid Guest consent and responding to Data Principal rights requests.
iVerifi, as Data Processor, shall process Guest data only on documented Subscriber instructions, shall not transfer such data outside India except in compliance with applicable law, and shall delete or return Guest data upon termination of the subscription.
The Platform and all associated intellectual property remain the exclusive property of iVerifi IAM Private Limited. The Subscriber is granted a limited, non-exclusive, non-transferable, revocable licence to access the Platform solely for the purposes set out in these Terms.
The Subscriber retains ownership of its own data submitted to the Platform. iVerifi is granted a limited licence to process such data solely to provide the service.
Each party shall hold the other's confidential information in strict confidence and shall not disclose it to any third party without prior written consent. Confidentiality obligations survive termination for two (2) years.
iVerifi's aggregate liability shall not exceed the total subscription fees paid by the Subscriber in the twelve (12) months immediately preceding the claim. iVerifi shall not be liable for any indirect, consequential, special, punitive, or incidental damages, howsoever arising.
The Subscriber shall indemnify iVerifi from claims arising from the Subscriber's failure to obtain Guest consent, misuse of the Platform, or breach of applicable law.
These Terms take effect on acceptance and continue for the duration of the active subscription. Either party may terminate with thirty (30) days' written notice prior to the next renewal date.
iVerifi may terminate or suspend access immediately upon material breach, non-payment beyond fifteen (15) days, or unlawful use of the Platform.
Upon termination, the Subscriber's access ceases, unused Credits are forfeited, and iVerifi will securely delete or return Guest data within thirty (30) days of written request.
These Terms are governed by the laws of India. Disputes shall first be subject to thirty (30) days of good-faith negotiation, and if unresolved, to binding arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration at Indore, Madhya Pradesh.
iVerifi may amend these Terms with thirty (30) days' notice via registered email. Continued use constitutes acceptance. These Terms, together with the Privacy Policy and any executed order form, constitute the entire agreement between the parties.
Email: admin@iverifi.io
Operational address: 37, 8th cross, 4th main, KGE Layout, RMV 2nd stage, Bangalore 560094
iVerifi IAM Private Limited